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Claims & Underwriting Forum

Ahead of the COVER Claims & Underwriting Forum on Tuesday 22 September, we are asking protection advisers to take part in a short survey exploring the impact of Covid-19 on underwriting and claims so far. The findings will be shared at the virtual event during a keynote presentation from Alea Risk director Andrew Wibberley. It should only take a few minutes and all answers will be treated anonymously. Thank you for your time.
1. Have you had clients who you believe have had different underwriting decisions made due to their disclosures of symptoms of or a history of Covid-19? *This question is required.
2. If yes - approximately how many of your clients?
3. Have you had clients who you believe have had underwriting decisions made due to pre-existing medical conditions that are different than before due to changes related to Covid-19? *This question is required.
4. If yes - approximately how many of your clients?
5. Do you think the changes insurers have made as a result of Covid-19 have been reasonable? *This question is required.
6. Have the changes insurers made as a result of Covid-19 made you less likely to recommend protection to clients? *This question is required.
7. Have you had any claims experiences during the pandemic? *This question is required.
8. If yes - How would you describe this experience?
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