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JP Sofa Warranty Form

First details

Sorry to hear you're having a problem with your sofa. Can you please fill out a few details and we'll sort it out for you ASAP.

Please refer to our full warranty policy if you need any guidance.
https://assets.koala.com/img/emails/Koala_Warranty/5YearLimitedSofaWarranty.pdf
(You can find this on your order confirmation email. Your order number will be between 6 & 8 characters and start with the number 3.) This question requires a valid number format.
4. Which sofa model are you having a problem with? *This question is required.
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