We've detected that Javascript is not enabled. It is required for an optimal survey taking experience.
Please check your browser's settings and make sure Javascript is turned on. Learn how to enable Javascript.

Skip survey header

Service Shop Site Survey

GE Healthcare Service Shop Customer Survey

Welcome to this GE Healthcare Service Shop research study. In order to better serve your needs, we would like to learn about your time on Service Shop, our ecommerce site.

Your feedback is very important for us to help improve your online shopping experience. This survey should only take 5 minutes to complete.

* Required fields

1. Please select your role: *This question is required.

2. What do you shop for on GE Healthcare Service Shop?
*This question is required.

Parts
Accessories
Clinical Consumables
Education
Upgrades
Other - Please specify Please enter an 'other' value for this selection.

What modalities are most important to you? *This question is required.

3. How do you rank your shopping experience? *This question is required.

	0	1	2	3	4	5	6	7	8	9	10
Poor	0	1	2	3	4	5	6	7	8	9	10	Excellent

4. How easy was it to find what you wanted?
*This question is required.

	0	1	2	3	4	5	6	7	8	9	10
Poor	0	1	2	3	4	5	6	7	8	9	10	Excellent

5. How would you rate the variety of products available on Service Shop?

*This question is required.

	0	1	2	3	4	5	6	7	8	9	10
Poor	0	1	2	3	4	5	6	7	8	9	10	Excellent

6. What website name describes the Service Shop site best? *This question is required.

Please enter an 'other' value for this selection.

7. How likely are you to recommend us to a colleague? *This question is required.

	0	1	2	3	4	5	6	7	8	9	10
Not Likely	0	1	2	3	4	5	6	7	8	9	10	Highly Likely

8. Where would you consider shopping as an alternative to Service Shop? *This question is required.

9. What websites do you use to research or compare parts before making a purchase? *This question is required.

10. What does the alternative do well? Check all that apply.
*This question is required.

Product Quality
Product Availability
Warranty
Online Shopping Experience
Customer Service
Return Policies
Other - Please specify Please enter an 'other' value for this selection.

11. Why would you choose Service Shop over alternative options? *This question is required.

12. How can we improve to create a better experience for our customers? *This question is required.

13. What tradeshows do you attend? *This question is required.

14. Other comments to add?

15. Please enter *This question is required.

Your First name
Your Last name

16. Your Healthcare organization: *This question is required.

17. Email Address: *This question is required.