DailyFeedback.com - Mechanical Warranty Customer Survey

Thank you for taking the time to give your feedback on your experience with the Mechanical Warranty Program. Please complete the questions below and then click the "Submit" button when you are done. The questions marked with a * are required.

1. On a scale of 0-10, how much of a deciding factor was the nationwide warranty in choosing the ORIGINAL facility? *This question is required.

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2. On a scale from 0-10, what is the likelihood that you will return to the ORIGINAL facility to have future work performed on your car? *This question is required.

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3. On a scale of 0-10, what is the likelihood that you would recommend the ORIGINAL facility to friends and colleagues because of the nationwide warranty? *This question is required.

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4. If you could get us to do any one thing to improve these scores, what would it be? *This question is required.

5. On a scale of 0-10, how satisfied were you with the location that performed the warranty repairs? *This question is required.

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6. If you could get the location that performed the warranty repairs to do any one thing to improve this score, what would it be?

7. Any additional comments or feedback that would be helpful for us to know?

Contact Information: (Required for follow-up and training purposes so we can validate the circumstances of your claim.) *This question is required.Note: Protecting your contact information is very important to us. See our Privacy Policy for additional information.

First & Last Name
Phone Number

Optional Additional Contact Information

E-mail Address
Claim Number
Name of Original Facility
Name of Sonsio Technician that assisted you (if applicable)

We’re sorry to hear that your experience was not everything you had hoped it would be. As we strive to improve our service levels on a continuous basis, this information is very valuable to us. Your responses will be reviewed by our Quality Assurance Department, and if we have additional questions, someone from Sonsio may be in touch (this is the only reason we would use your contact information above). If you need further assistance regarding a claim, please contact us via your Program toll-free number.

Mechanical WarrantyCustomer Survey

Mechanical Warranty Customer Survey

Mechanical Warranty
Customer Survey