Skip survey header

OverDrive.com On-Site Customer Satisfaction V2

OverDrive Customer Satisfaction Survey

1. Which of the following OverDrive products do you use, or have you previously used, to access digital books? *This question is required.(Select all that apply)
Where/how have you used OverDrive products?(Select all that apply)
Do you have a library card? *This question is required.
What is the primary goal of your visit today? *This question is required.
What is the primary goal of your visit today? *This question is required.
2. Did you find what you were looking for? *This question is required.
How long have you been using OverDrive products (including the Libby and Sora apps)? *This question is required.
How many digital books did you consume in the last 12 months using OverDrive products (including the Libby and Sora apps)? *This question is required.
3. In the past 2 months, where have you seen or heard about OverDrive products? *This question is required.(Select all that apply)
4. How likely are you to recommend OverDrive products to a colleague or a friend? *This question is required.
 012345678910 
Not at all likelyVery likely
My answer to the previous question relates to: *This question is required.(Select all that apply)
My answer to the previous question relates to: *This question is required.(Select all that apply)
5. Thank you for your feedback! We'd love to hear more about how we can improve our products and services. If you'd like to be contacted by OverDrive for future surveys or interviews, please provide your name and email address below.
This question requires a valid email address.
0%