Introduction
The rise of next-generation technologies, such as mobility, analytics, cloud, automation, and other enabling technologies, offers GICs a unique opportunity to drive their enterprises’ digital agendas. Pinnacle performance doesn’t just happen, it is built by design. So, what do these designs and journeys look like?

Everest Group is conducting an industry critical study to understand these designs and journeys of Pinnacle GICs^TM. This first-ever assessment will reveal what Pinnacle GICs™ are doing differently – how have they build and orchestrated digital capabilities, what techniques have they implemented to lead the digital revolution and what business impact has digital had on their organizations. We will use your responses to assess GIC digital adoption on our proprietary Pinnacle Model^TM. Given the increasing importance of digital in today’s disrupted world, we believe this study will provide tactical and strategic inputs to enterprise and GIC leaders to design a change roadmap and drive competitive advantage.

Confidentiality pledge
We value your opinion and are committed to the confidentiality of your responses. The information provided will remain confidential and will only be used in an aggregate form to determine perspectives and trends.

Survey time and access
The survey should take approximately 15-20 minutes to complete. In case actual data is unavailable, please provide indicative estimates. If you are unable to complete the survey in one sitting, please click on “Save and Continue” button at the top of the survey screen. You will receive an email with a unique link to finish the survey. When you are ready to continue, you can click on the original link in the email and the survey will resume where you left off last. Please check your Junk mailbox in case the email does not get delivered to your inbox.

What is in it for me?
For completing the survey, you will receive a summary analysis of survey results 6 to 8 weeks after survey has been closed.