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Madison Country Club Survey

Survey 2012

Please rate your level of AGREEMENT with the following:

1. Operations (hours, staff, pro-shop, clubhouse, and food): *This question is required.

Space Cell	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
There is an appropriate selection of food available. *This question is required
It is nice to see specials offered in addition to the regular menu. *This question is required
The current clubhouse is a comfortable and inviting place for dinner and socializing. I enjoy bringing friends and relatives to the clubhouse. *This question is required
The food is provided in a timely manner. *This question is required
The price of the food is fair. *This question is required
The quality of the food meets my expectations. *This question is required
The clubhouse is open during times that are convenient for most members. *This question is required
The shack is open during appropriate times to support golfers. *This question is required
The Madison Country Club staff provides good customer service. *This question is required
The location of the pro-shop provides convenience for guests and the members. *This question is required
The pro-shop has a good selection of golf equipment and apparel. *This question is required
The agreement between the pro-shop and Austad's Golf provides an added benefit to the Madison Country Club members. *This question is required
The clubhouse is kept clean. *This question is required

Please rate your level of AGREEMENT with the following:

2. Club Climate: *This question is required.

Space Cell	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
I feel a sense of pride about the Madison Country Club. *This question is required
I feel a sense of belonging at the Madison Country Club. *This question is required
Members are made to feel welcome. *This question is required

Please rate your level of AGREEMENT with the following:

3. Course: *This question is required.

Space Cell	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
The course is well-maintained. *This question is required
The range provides a sufficient area to practice/warm-up. *This question is required
Course improvements are made on a regular basis. *This question is required
The course is available at times that are suitable for most members. *This question is required
The locations of the bathrooms on the course are adequate and accessible. *This question is required
The number of tournaments held at MCC that close the course to members is reasonable. *This question is required

Please rate your level of AGREEMENT with the following:

4. Board: *This question is required.

Space Cell	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
The board responds quickly and effectively to issues regarding the Club. *This question is required
The board provides timely feedback to the members. *This question is required
The board cares about its members. *This question is required
The board looks out for the best interest of the course, clubhouse and members. *This question is required

Please rate your level of AGREEMENT with the following:

5. Membership: *This question is required.

Space Cell	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
There are a sufficient number of activities available for the members. *This question is required
I usually know what is happening at the Madison Country Club. *This question is required
The new member activities provide an opportunity to socialize with other members and find out about the country club. *This question is required
Avenues for expressing member complaints are readily available. *This question is required

Please rate your level of SATISFACTION:

6. Overall Satisfaction: *This question is required.

Space Cell	Very Dissatisfied	Dissatisfied	Neutral	Satisfied	Very Satisfied
Overall, please rate your satisfaction as a member at the Madison Country Club. *This question is required

7. Please indicate the factors that affected your decision in becoming a member of the Madison Country Club: *This question is required.

Space Cell	Not a factor at all	A minor factor	A major factor
Cost *This question is required
Reputation *This question is required
Encouragement from current members *This question is required
Course quality *This question is required
An 18-hole golf course *This question is required
For social activities *This question is required
Staff *This question is required
Activities offered to members *This question is required
Clubhouse *This question is required
Food *This question is required
Atmosphere *This question is required

9. Comments (regarding the clubhouse, course, services, events, etc.):

DEMOGRAPHIC INFORMATION DEMOGRAPHIC INFORMATION

11. Gender: *This question is required.

DEMOGRAPHIC INFORMATION

12. Member status: *This question is required.

13. May we contact you to follow-up on your answers to this survey?

14. If you answered "Yes" to the previous question, please provide your name and contact information:

Name
Email address
Phone number

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