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Cayuga / Seneca Community Action Agency 2017 External Stakeholder Survey

Cayuga / Seneca Community Action Agency 2017 EXTERNAL Stakeholder Survey

This survey collects input from external stakeholders that will be used to inform the Cayuga / Seneca Community Action Agency (CSCAA) strategic plan.

1. Your Relationship to CSCAA

Please enter an 'other' value for this selection.

2. Select the choice that most closely matches your opinion about the organization's performance in each category. If you don't have familiarity with the organization's performance in a given category, select "don't know."

Space Cell	Weak	Adequate	Strong	Don't Know
Strategic responsiveness and adaptability	Strategic responsiveness and adaptability: Weak	Strategic responsiveness and adaptability: Adequate	Strategic responsiveness and adaptability: Strong	Strategic responsiveness and adaptability: Don't Know
Implementation and follow-through	Implementation and follow-through: Weak	Implementation and follow-through: Adequate	Implementation and follow-through: Strong	Implementation and follow-through: Don't Know
Financial stability and strength	Financial stability and strength: Weak	Financial stability and strength: Adequate	Financial stability and strength: Strong	Financial stability and strength: Don't Know
Sector leadership	Sector leadership: Weak	Sector leadership: Adequate	Sector leadership: Strong	Sector leadership: Don't Know
Organizational culture/employee relations	Organizational culture/employee relations: Weak	Organizational culture/employee relations: Adequate	Organizational culture/employee relations: Strong	Organizational culture/employee relations: Don't Know
Governance/board relations	Governance/board relations: Weak	Governance/board relations: Adequate	Governance/board relations: Strong	Governance/board relations: Don't Know
Public profile/community relations	Public profile/community relations: Weak	Public profile/community relations: Adequate	Public profile/community relations: Strong	Public profile/community relations: Don't Know
Effectiveness in achieving intended results	Effectiveness in achieving intended results: Weak	Effectiveness in achieving intended results: Adequate	Effectiveness in achieving intended results: Strong	Effectiveness in achieving intended results: Don't Know

3. How much of a challenge does CSCAA face in the following environments?

Space Cell	Not much challenge	Manageable challenge	Major challenge	Don't Know
Public funding environment	Public funding environment: Not much challenge	Public funding environment: Manageable challenge	Public funding environment: Major challenge	Public funding environment: Don't Know
Private funding environment	Private funding environment: Not much challenge	Private funding environment: Manageable challenge	Private funding environment: Major challenge	Private funding environment: Don't Know
Public policy & regulatory environment	Public policy & regulatory environment: Not much challenge	Public policy & regulatory environment: Manageable challenge	Public policy & regulatory environment: Major challenge	Public policy & regulatory environment: Don't Know
Market environment	Market environment: Not much challenge	Market environment: Manageable challenge	Market environment: Major challenge	Market environment: Don't Know
Level of need for services	Level of need for services: Not much challenge	Level of need for services: Manageable challenge	Level of need for services: Major challenge	Level of need for services: Don't Know
Level of need for community change	Level of need for community change: Not much challenge	Level of need for community change: Manageable challenge	Level of need for community change: Major challenge	Level of need for community change: Don't Know
Program costs: personnel	Program costs: personnel: Not much challenge	Program costs: personnel: Manageable challenge	Program costs: personnel: Major challenge	Program costs: personnel: Don't Know
Program costs: non-personnel	Program costs: non-personnel: Not much challenge	Program costs: non-personnel: Manageable challenge	Program costs: non-personnel: Major challenge	Program costs: non-personnel: Don't Know
Recruitment & retention of qualified staff	Recruitment & retention of qualified staff: Not much challenge	Recruitment & retention of qualified staff: Manageable challenge	Recruitment & retention of qualified staff: Major challenge	Recruitment & retention of qualified staff: Don't Know

4. What do you see as the greatest EXTERNAL challenge CSCAA faces in the pursuit of its mission to respectfully assist people to achieve and sustain self-sufficiency?

5. What gives you hope that CSCAA can advance its mission despite these EXTERNAL challenges?

6. CURRENT MISSION STATEMENT: The mission of the Cayuga/Seneca Community Action Agency, Inc. is to respectfully assist people to achieve and sustain self-sufficiency through direct services, education, and community partnerships. PLEASE ANSWER ABOUT THIS MISSION STATEMENT: To what extent does this mission statement:

Space Cell	Not at all	To some extent	To a large extent
Convey the broad purpose of the agency	Convey the broad purpose of the agency: Not at all	Convey the broad purpose of the agency: To some extent	Convey the broad purpose of the agency: To a large extent
Suggest the values, activities, beneficiaries and impacts of the agency	Suggest the values, activities, beneficiaries and impacts of the agency: Not at all	Suggest the values, activities, beneficiaries and impacts of the agency: To some extent	Suggest the values, activities, beneficiaries and impacts of the agency: To a large extent
Avoid creating negative or mistaken impressions about the agency	Avoid creating negative or mistaken impressions about the agency: Not at all	Avoid creating negative or mistaken impressions about the agency: To some extent	Avoid creating negative or mistaken impressions about the agency: To a large extent
Allow for agency adaptability and growth	Allow for agency adaptability and growth: Not at all	Allow for agency adaptability and growth: To some extent	Allow for agency adaptability and growth: To a large extent
Address poverty	Address poverty: Not at all	Address poverty: To some extent	Address poverty: To a large extent
Align with the agency's programs and services	Align with the agency's programs and services: Not at all	Align with the agency's programs and services: To some extent	Align with the agency's programs and services: To a large extent

7. What are the top two things that CSCAA should be working on over the next couple of years?