HR2020 Self-Assessment

The HR2020 Self-Assesment is a practical guide through the framework outlined in the HR2020 Shifting Perspectives Report. The framework presents a pathway for the HR professional to move services beyond the transactional into the transformational. Whether this is the first step in shifting perspectives or the perspective is already clear, the HR2020 Self-Assessment will help you bring the future into focus.

The HR2020 framework starts with three critical lenses, used as a way to develop transformational services for business partners:

Business Acumen
Innovation
Strategic Orientation

It continues with five key focus areas, required to effectively assist organizations in meeting current HR challenges and positioning the organization for future success:

Leadership
Culture
Talent
Technology
Communication

This assessment tool will guide you through each of the focus areas and ask you to view them through the different lenses. It is designed to help the HR professional take a critical look at their service delivery orientation and their understanding of the HR body of knowledge in order to identify strengths and development areas.

Companion tools allow for the assessment of an HR Department by their professionals and by the HR Department’s Business Partners. Expected completion time: 30 to 60 minutes and the tool must be completed in one sitting.

NOTE: The term “Business Partner” may be used interchangeably with customer, stakeholder, client, or any other term used by your organization to describe the internal recipient of your services. The term “organization” is used broadly to describe the portion of the organization you are serving whether it is a work unit, division, department or the entire organizational entity.

Please rate each of the statements according to the following scale:

1: Strongly Disagree

2: Disagree

3: Neither Agree nor Disagree

4: Agree

5: Strongly Agree

Focus Area: LEADERSHIP *This question is required.

Space Cell	Business Acumen:	Innovation:	Strategic Orientation:
I understand the core services my organization provides to customers and I am able to discuss those with senior staff members from other functional areas.	I understand the core services my organization provides to customers and I am able to discuss those with senior staff members from other functional areas.: Business Acumen:	I understand the core services my organization provides to customers and I am able to discuss those with senior staff members from other functional areas.: Innovation:	I understand the core services my organization provides to customers and I am able to discuss those with senior staff members from other functional areas.: Strategic Orientation:
I am able to provide creative solutions to the business challenges faced by my organization outside of the HR function.	I am able to provide creative solutions to the business challenges faced by my organization outside of the HR function.: Business Acumen:	I am able to provide creative solutions to the business challenges faced by my organization outside of the HR function.: Innovation:	I am able to provide creative solutions to the business challenges faced by my organization outside of the HR function.: Strategic Orientation:
I understand my organization’s mission and vision and can develop human capital strategies to accomplish the resulting goals.	I understand my organization’s mission and vision and can develop human capital strategies to accomplish the resulting goals.: Business Acumen:	I understand my organization’s mission and vision and can develop human capital strategies to accomplish the resulting goals.: Innovation:	I understand my organization’s mission and vision and can develop human capital strategies to accomplish the resulting goals.: Strategic Orientation:
I am a trusted business partner and others follow my lead when new programs or services are offered.	I am a trusted business partner and others follow my lead when new programs or services are offered.: Business Acumen:	I am a trusted business partner and others follow my lead when new programs or services are offered.: Innovation:	I am a trusted business partner and others follow my lead when new programs or services are offered.: Strategic Orientation:
I have a well-defined vision of the role of HR in moving my organization forward and consistently articulate that vision to other stakeholders.	I have a well-defined vision of the role of HR in moving my organization forward and consistently articulate that vision to other stakeholders. : Business Acumen:	I have a well-defined vision of the role of HR in moving my organization forward and consistently articulate that vision to other stakeholders. : Innovation:	I have a well-defined vision of the role of HR in moving my organization forward and consistently articulate that vision to other stakeholders. : Strategic Orientation:
I understand how to assess the impact of HR initiatives through the use of data analytics and impact on business strategies.	I understand how to assess the impact of HR initiatives through the use of data analytics and impact on business strategies.: Business Acumen:	I understand how to assess the impact of HR initiatives through the use of data analytics and impact on business strategies.: Innovation:	I understand how to assess the impact of HR initiatives through the use of data analytics and impact on business strategies.: Strategic Orientation:
Total	Total: Business Acumen:	Total: Innovation:	Total: Strategic Orientation:

Focus Area: CULTURE *This question is required.

Space Cell	Business Acumen:	Innovation:	Strategic Orientation:
I understand the difference between the climate of an organization and the culture of an organization.	I understand the difference between the climate of an organization and the culture of an organization.: Business Acumen:	I understand the difference between the climate of an organization and the culture of an organization.: Innovation:	I understand the difference between the climate of an organization and the culture of an organization.: Strategic Orientation:
I am able to accurately describe the work place culture of my business partners and understand how that culture supports or inhibits the success of the organization.	I am able to accurately describe the work place culture of my business partners and understand how that culture supports or inhibits the success of the organization. : Business Acumen:	I am able to accurately describe the work place culture of my business partners and understand how that culture supports or inhibits the success of the organization. : Innovation:	I am able to accurately describe the work place culture of my business partners and understand how that culture supports or inhibits the success of the organization. : Strategic Orientation:
I am able to help design programs and services for my business partners that create and maintain the culture best suited for organizational success.	I am able to help design programs and services for my business partners that create and maintain the culture best suited for organizational success.: Business Acumen:	I am able to help design programs and services for my business partners that create and maintain the culture best suited for organizational success.: Innovation:	I am able to help design programs and services for my business partners that create and maintain the culture best suited for organizational success.: Strategic Orientation:
I am able to develop tools and resources that are effective within the existing culture.	I am able to develop tools and resources that are effective within the existing culture. : Business Acumen:	I am able to develop tools and resources that are effective within the existing culture. : Innovation:	I am able to develop tools and resources that are effective within the existing culture. : Strategic Orientation:
I understand drivers of workplace culture and can effectively collaborate with my key business partners to successfully address culture issues for the long term success of the organization.	I understand drivers of workplace culture and can effectively collaborate with my key business partners to successfully address culture issues for the long term success of the organization. : Business Acumen:	I understand drivers of workplace culture and can effectively collaborate with my key business partners to successfully address culture issues for the long term success of the organization. : Innovation:	I understand drivers of workplace culture and can effectively collaborate with my key business partners to successfully address culture issues for the long term success of the organization. : Strategic Orientation:
I stay current in leading practices and industry trends in the area of workplace culture.	I stay current in leading practices and industry trends in the area of workplace culture. : Business Acumen:	I stay current in leading practices and industry trends in the area of workplace culture. : Innovation:	I stay current in leading practices and industry trends in the area of workplace culture. : Strategic Orientation:
Total	Total: Business Acumen:	Total: Innovation:	Total: Strategic Orientation:

Focus Area: TALENT *This question is required.

Space Cell	Business Acumen:	Innovation:	Strategic Orientation:
I understand the current challenges my business partners face when trying to recruit, retain, develop, and reward employees.	I understand the current challenges my business partners face when trying to recruit, retain, develop, and reward employees.: Business Acumen:	I understand the current challenges my business partners face when trying to recruit, retain, develop, and reward employees.: Innovation:	I understand the current challenges my business partners face when trying to recruit, retain, develop, and reward employees.: Strategic Orientation:
I understand how to assist my business partners in conducting an organizational skill gap analysis to determine the best way to meet staffing needs.	I understand how to assist my business partners in conducting an organizational skill gap analysis to determine the best way to meet staffing needs.: Business Acumen:	I understand how to assist my business partners in conducting an organizational skill gap analysis to determine the best way to meet staffing needs.: Innovation:	I understand how to assist my business partners in conducting an organizational skill gap analysis to determine the best way to meet staffing needs.: Strategic Orientation:
I work with my business partners to forecast how work and the workforce are changing to develop staffing and retention strategies that will meet the future needs of the organization.	I work with my business partners to forecast how work and the workforce are changing to develop staffing and retention strategies that will meet the future needs of the organization. : Business Acumen:	I work with my business partners to forecast how work and the workforce are changing to develop staffing and retention strategies that will meet the future needs of the organization. : Innovation:	I work with my business partners to forecast how work and the workforce are changing to develop staffing and retention strategies that will meet the future needs of the organization. : Strategic Orientation:
I understand how to use our existing classification and compensation structures to help my business partners effectively reward top performing employees.	I understand how to use our existing classification and compensation structures to help my business partners effectively reward top performing employees.: Business Acumen:	I understand how to use our existing classification and compensation structures to help my business partners effectively reward top performing employees.: Innovation:	I understand how to use our existing classification and compensation structures to help my business partners effectively reward top performing employees.: Strategic Orientation:
I stay current in trends and leading practices in public sector compensation and rewards.	I stay current in trends and leading practices in public sector compensation and rewards. : Business Acumen:	I stay current in trends and leading practices in public sector compensation and rewards. : Innovation:	I stay current in trends and leading practices in public sector compensation and rewards. : Strategic Orientation:
I understand what talent management is and the urgency for my organization to implement the ten talent management practices* to recruit, retain and reward the necessary top talent, matching the right people with the right roles to support the overall organization’s mission and vision.	I understand what talent management is and the urgency for my organization to implement the ten talent management practices* to recruit, retain and reward the necessary top talent, matching the right people with the right roles to support the overall organization’s mission and vision. : Business Acumen:	I understand what talent management is and the urgency for my organization to implement the ten talent management practices* to recruit, retain and reward the necessary top talent, matching the right people with the right roles to support the overall organization’s mission and vision. : Innovation:	I understand what talent management is and the urgency for my organization to implement the ten talent management practices* to recruit, retain and reward the necessary top talent, matching the right people with the right roles to support the overall organization’s mission and vision. : Strategic Orientation:
I am able to effectively communicate to my client agencies the need for a systematic approach to talent management.	I am able to effectively communicate to my client agencies the need for a systematic approach to talent management. : Business Acumen:	I am able to effectively communicate to my client agencies the need for a systematic approach to talent management. : Innovation:	I am able to effectively communicate to my client agencies the need for a systematic approach to talent management. : Strategic Orientation:
I am able to assist my client agencies in thinking through flexible staffing alternatives to best use and further develop our existing talent pool.	I am able to assist my client agencies in thinking through flexible staffing alternatives to best use and further develop our existing talent pool. : Business Acumen:	I am able to assist my client agencies in thinking through flexible staffing alternatives to best use and further develop our existing talent pool. : Innovation:	I am able to assist my client agencies in thinking through flexible staffing alternatives to best use and further develop our existing talent pool. : Strategic Orientation:
I understand how to create programs and services that reward and prepare top performers for future assignments.	I understand how to create programs and services that reward and prepare top performers for future assignments. : Business Acumen:	I understand how to create programs and services that reward and prepare top performers for future assignments. : Innovation:	I understand how to create programs and services that reward and prepare top performers for future assignments. : Strategic Orientation:
Total	Total: Business Acumen:	Total: Innovation:	Total: Strategic Orientation:

*Ten Talent Management Practices: Career Planning, Competency Management, High Potential Development, Learning & Development, Performance Management, Leadership Development, Workforce Planning, Recruitment, Professional Development, and Retention.

Focus Area: TECHNOLOGY *This question is required.

Space Cell	Business Acumen:	Innovation:	Strategic Orientation:
I make efforts to keep current on changes in technology that could assist me in providing better service to my business partners.	I make efforts to keep current on changes in technology that could assist me in providing better service to my business partners.: Business Acumen:	I make efforts to keep current on changes in technology that could assist me in providing better service to my business partners.: Innovation:	I make efforts to keep current on changes in technology that could assist me in providing better service to my business partners.: Strategic Orientation:
I understand and take advantage of the business process technology options that are currently in place in my organization.	I understand and take advantage of the business process technology options that are currently in place in my organization. : Business Acumen:	I understand and take advantage of the business process technology options that are currently in place in my organization. : Innovation:	I understand and take advantage of the business process technology options that are currently in place in my organization. : Strategic Orientation:
I understand how to use data analytics to recognize HR trends. I use that information to provide consultation to my clients to assist them in meeting their long range business objectives.	I understand how to use data analytics to recognize HR trends. I use that information to provide consultation to my clients to assist them in meeting their long range business objectives. : Business Acumen:	I understand how to use data analytics to recognize HR trends. I use that information to provide consultation to my clients to assist them in meeting their long range business objectives. : Innovation:	I understand how to use data analytics to recognize HR trends. I use that information to provide consultation to my clients to assist them in meeting their long range business objectives. : Strategic Orientation:
Total	Total: Business Acumen:	Total: Innovation:	Total: Strategic Orientation:

Focus Area: COMMUNICATION *This question is required.

Space Cell	Business Acumen:	Innovation:	Strategic Orientation:
I ensure that key messaging is consistent in content and appearance when disseminating communications throughout the organization.	I ensure that key messaging is consistent in content and appearance when disseminating communications throughout the organization.: Business Acumen:	I ensure that key messaging is consistent in content and appearance when disseminating communications throughout the organization.: Innovation:	I ensure that key messaging is consistent in content and appearance when disseminating communications throughout the organization.: Strategic Orientation:
My communications include components that link the communication topic to the organization’s strategic plan such as mission, vision, and resulting goals.	My communications include components that link the communication topic to the organization’s strategic plan such as mission, vision, and resulting goals. : Business Acumen:	My communications include components that link the communication topic to the organization’s strategic plan such as mission, vision, and resulting goals. : Innovation:	My communications include components that link the communication topic to the organization’s strategic plan such as mission, vision, and resulting goals. : Strategic Orientation:
I encourage dialog in my communications, including use of social platforms that allow two-way communication.	I encourage dialog in my communications, including use of social platforms that allow two-way communication. : Business Acumen:	I encourage dialog in my communications, including use of social platforms that allow two-way communication. : Innovation:	I encourage dialog in my communications, including use of social platforms that allow two-way communication. : Strategic Orientation:
I understand the operational initiatives of my organization and can effectively communicate those to stakeholders.	I understand the operational initiatives of my organization and can effectively communicate those to stakeholders. : Business Acumen:	I understand the operational initiatives of my organization and can effectively communicate those to stakeholders. : Innovation:	I understand the operational initiatives of my organization and can effectively communicate those to stakeholders. : Strategic Orientation:
I understand the communication needs of employees from multiple generations, diverse backgrounds and skill levels, and different levels within the organization.	I understand the communication needs of employees from multiple generations, diverse backgrounds and skill levels, and different levels within the organization.: Business Acumen:	I understand the communication needs of employees from multiple generations, diverse backgrounds and skill levels, and different levels within the organization.: Innovation:	I understand the communication needs of employees from multiple generations, diverse backgrounds and skill levels, and different levels within the organization.: Strategic Orientation:
I develop communication strategies to ensure the needs are met for diverse and broad audiences	I develop communication strategies to ensure the needs are met for diverse and broad audiences: Business Acumen:	I develop communication strategies to ensure the needs are met for diverse and broad audiences: Innovation:	I develop communication strategies to ensure the needs are met for diverse and broad audiences: Strategic Orientation:
Total	Total: Business Acumen:	Total: Innovation:	Total: Strategic Orientation: