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CSS 01 - demo

Nine quick questions regarding your migration adventure to New Zealand

Striving for Service Excellence
For each of the questions below, let us know how you feel by selecting the option that best sums up your experience:
 
1. Thinking back to the time between your initial contact with the company, and your decision to contract our services:
please rate the information you received and whether it helped you clearly understand the process you were about to undergo? *This question is required.
2. On appointing our Company to handle your migration to New Zealand, how would you rate the check lists we provided? *This question is required.
3. How would you rate the support you received during the document collection process? *This question is required.
4. With regards to the border pack, how do you rate the information therein, and the overall usefulness of this service? *This question is required.
5. How would you rate the service you received from the Licensed Adviser that handled your application? *This question is required.
6. Did you find that the waiting time between application and issuing of your visas acceptable? *This question is required.(bearing in mind that these time lines are controlled by Immigration New Zealand and that issues such as medical and/or character concerns can create delays)
7. Were you satisfied with the additional services we offered? *This question is required.Such as opening your bank accounts, making flight arrangements etc.
8. Would you recommend our services to friends and family? *This question is required.
9. Bearing in mind that you now have residence of New Zealand, please rate the overall experience with our company? *This question is required.
Please feel free to leave a message or suggestion that will allow us to continue to improve our service.
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