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Billing and Payment Experience Feedback

Overview

1. I am a(n):
2. I made a payment:
3. What is your overall satisfaction with your payment experience?
(e.g., making a payment, checking a payment status, etc.)
4. What is your overall satisfaction with your billing experience?
(e.g., receiving your bill, viewing your bill, understanding your bill, etc.)
5. Did you speak with a customer service representative for assistance with your bill and/or payment?
This question requires a valid email address.
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