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Your stay at the Rose Garden

We hope you enjoyed your stay with us! To help us better serve you in the future, please take a few minutes to complete our guest satisfaction survey.

Thank you!

1. Please check THREE most important reasons why you selected The Rose Garden Hotel this visit.

2. As a Hotel guest, please indicate how important the following items are for you

Space Cell	Very Important	Fairly Important	Important	Slightly Important	Not at all Important
Minimal waiting time at "check-in"	Minimal waiting time at "check-in": Very Important	Minimal waiting time at "check-in": Fairly Important	Minimal waiting time at "check-in": Important	Minimal waiting time at "check-in": Slightly Important	Minimal waiting time at "check-in": Not at all Important
Housekeeping services timely and efficient during your stay	Housekeeping services timely and efficient during your stay: Very Important	Housekeeping services timely and efficient during your stay: Fairly Important	Housekeeping services timely and efficient during your stay: Important	Housekeeping services timely and efficient during your stay: Slightly Important	Housekeeping services timely and efficient during your stay: Not at all Important
A "quality" room amenities package (shampoo, soaps, etc.)	A "quality" room amenities package (shampoo, soaps, etc.): Very Important	A "quality" room amenities package (shampoo, soaps, etc.): Fairly Important	A "quality" room amenities package (shampoo, soaps, etc.): Important	A "quality" room amenities package (shampoo, soaps, etc.): Slightly Important	A "quality" room amenities package (shampoo, soaps, etc.): Not at all Important
Courtesy and helpfulness of the staff	Courtesy and helpfulness of the staff: Very Important	Courtesy and helpfulness of the staff: Fairly Important	Courtesy and helpfulness of the staff: Important	Courtesy and helpfulness of the staff: Slightly Important	Courtesy and helpfulness of the staff: Not at all Important
Quality of breakfast served	Quality of breakfast served: Very Important	Quality of breakfast served: Fairly Important	Quality of breakfast served: Important	Quality of breakfast served: Slightly Important	Quality of breakfast served: Not at all Important
Internet speed and accessibility	Internet speed and accessibility: Very Important	Internet speed and accessibility: Fairly Important	Internet speed and accessibility: Important	Internet speed and accessibility: Slightly Important	Internet speed and accessibility: Not at all Important
Hotel facilities (pool, business center, etc)	Hotel facilities (pool, business center, etc): Very Important	Hotel facilities (pool, business center, etc): Fairly Important	Hotel facilities (pool, business center, etc): Important	Hotel facilities (pool, business center, etc): Slightly Important	Hotel facilities (pool, business center, etc): Not at all Important
Quality of other food and beverages available	Quality of other food and beverages available: Very Important	Quality of other food and beverages available: Fairly Important	Quality of other food and beverages available: Important	Quality of other food and beverages available: Slightly Important	Quality of other food and beverages available: Not at all Important
Concierge services	Concierge services: Very Important	Concierge services: Fairly Important	Concierge services: Important	Concierge services: Slightly Important	Concierge services: Not at all Important
Hotels location	Hotels location: Very Important	Hotels location: Fairly Important	Hotels location: Important	Hotels location: Slightly Important	Hotels location: Not at all Important
Hotel rates & promotions	Hotel rates & promotions: Very Important	Hotel rates & promotions: Fairly Important	Hotel rates & promotions: Important	Hotel rates & promotions: Slightly Important	Hotel rates & promotions: Not at all Important

3. Welcome, Front Office & Check-Out

Space Cell	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
My reservation record was accurate.	My reservation record was accurate.: Strongly Agree	My reservation record was accurate.: Agree	My reservation record was accurate.: Neutral	My reservation record was accurate.: Disagree	My reservation record was accurate.: Strongly Disagree
The check-in process was timely and efficient	The check-in process was timely and efficient: Strongly Agree	The check-in process was timely and efficient: Agree	The check-in process was timely and efficient: Neutral	The check-in process was timely and efficient: Disagree	The check-in process was timely and efficient: Strongly Disagree
The staff was courteous.	The staff was courteous.: Strongly Agree	The staff was courteous.: Agree	The staff was courteous.: Neutral	The staff was courteous.: Disagree	The staff was courteous.: Strongly Disagree
The concierge was knowledgeable, reliable, and friendly.	The concierge was knowledgeable, reliable, and friendly.: Strongly Agree	The concierge was knowledgeable, reliable, and friendly.: Agree	The concierge was knowledgeable, reliable, and friendly.: Neutral	The concierge was knowledgeable, reliable, and friendly.: Disagree	The concierge was knowledgeable, reliable, and friendly.: Strongly Disagree
The check-out process was timely and efficient.	The check-out process was timely and efficient.: Strongly Agree	The check-out process was timely and efficient.: Agree	The check-out process was timely and efficient.: Neutral	The check-out process was timely and efficient.: Disagree	The check-out process was timely and efficient.: Strongly Disagree
I received a complete and accurate bill.	I received a complete and accurate bill.: Strongly Agree	I received a complete and accurate bill.: Agree	I received a complete and accurate bill.: Neutral	I received a complete and accurate bill.: Disagree	I received a complete and accurate bill.: Strongly Disagree

4. Your Room

Space Cell	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
My room was clean and comfortable.	My room was clean and comfortable.: Strongly Agree	My room was clean and comfortable.: Agree	My room was clean and comfortable.: Neutral	My room was clean and comfortable.: Disagree	My room was clean and comfortable.: Strongly Disagree
My room was furnished appropriately.	My room was furnished appropriately.: Strongly Agree	My room was furnished appropriately.: Agree	My room was furnished appropriately.: Neutral	My room was furnished appropriately.: Disagree	My room was furnished appropriately.: Strongly Disagree
My bed and bedding were comfortable.	My bed and bedding were comfortable.: Strongly Agree	My bed and bedding were comfortable.: Agree	My bed and bedding were comfortable.: Neutral	My bed and bedding were comfortable.: Disagree	My bed and bedding were comfortable.: Strongly Disagree
My room attendant was friendly and reliable	My room attendant was friendly and reliable: Strongly Agree	My room attendant was friendly and reliable: Agree	My room attendant was friendly and reliable: Neutral	My room attendant was friendly and reliable: Disagree	My room attendant was friendly and reliable: Strongly Disagree
Everything was in good working condition	Everything was in good working condition: Strongly Agree	Everything was in good working condition: Agree	Everything was in good working condition: Neutral	Everything was in good working condition: Disagree	Everything was in good working condition: Strongly Disagree

5. Food and Dining

Space Cell	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
The food and dining staff was courteous.	The food and dining staff was courteous.: Strongly Agree	The food and dining staff was courteous.: Agree	The food and dining staff was courteous.: Neutral	The food and dining staff was courteous.: Disagree	The food and dining staff was courteous.: Strongly Disagree
The breakfast quality was good.	The breakfast quality was good.: Strongly Agree	The breakfast quality was good.: Agree	The breakfast quality was good.: Neutral	The breakfast quality was good.: Disagree	The breakfast quality was good.: Strongly Disagree
I enjoyed other meals than breakfast	I enjoyed other meals than breakfast: Strongly Agree	I enjoyed other meals than breakfast: Agree	I enjoyed other meals than breakfast: Neutral	I enjoyed other meals than breakfast: Disagree	I enjoyed other meals than breakfast: Strongly Disagree
Service was timely and efficient.	Service was timely and efficient.: Strongly Agree	Service was timely and efficient.: Agree	Service was timely and efficient.: Neutral	Service was timely and efficient.: Disagree	Service was timely and efficient.: Strongly Disagree
Beverage quality and variety was good.	Beverage quality and variety was good.: Strongly Agree	Beverage quality and variety was good.: Agree	Beverage quality and variety was good.: Neutral	Beverage quality and variety was good.: Disagree	Beverage quality and variety was good.: Strongly Disagree

6. Facilities

Space Cell	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Hotel facilities (pool, business center, exercise room) were clean, attractive, and properly equipped.	Hotel facilities (pool, business center, exercise room) were clean, attractive, and properly equipped.: Strongly Agree	Hotel facilities (pool, business center, exercise room) were clean, attractive, and properly equipped.: Agree	Hotel facilities (pool, business center, exercise room) were clean, attractive, and properly equipped.: Neutral	Hotel facilities (pool, business center, exercise room) were clean, attractive, and properly equipped.: Disagree	Hotel facilities (pool, business center, exercise room) were clean, attractive, and properly equipped.: Strongly Disagree

7. Additional Comments:

8. Which of our team members did offer great customer services?

9. Your overall experience

Space Cell	Overall how would you rate your experience at our hotel?	Will you choose our hotel again?	Will you recommend our hotel to others?
Your rating:	Reset star selection 1 out of 5 stars for Your rating:: Overall how would you rate your experience at our hotel? 2 out of 5 stars for Your rating:: Overall how would you rate your experience at our hotel? 3 out of 5 stars for Your rating:: Overall how would you rate your experience at our hotel? 4 out of 5 stars for Your rating:: Overall how would you rate your experience at our hotel? 5 out of 5 stars for Your rating:: Overall how would you rate your experience at our hotel?	Reset star selection 1 out of 5 stars for Your rating:: Will you choose our hotel again? 2 out of 5 stars for Your rating:: Will you choose our hotel again? 3 out of 5 stars for Your rating:: Will you choose our hotel again? 4 out of 5 stars for Your rating:: Will you choose our hotel again? 5 out of 5 stars for Your rating:: Will you choose our hotel again?	Reset star selection 1 out of 5 stars for Your rating:: Will you recommend our hotel to others? 2 out of 5 stars for Your rating:: Will you recommend our hotel to others? 3 out of 5 stars for Your rating:: Will you recommend our hotel to others? 4 out of 5 stars for Your rating:: Will you recommend our hotel to others? 5 out of 5 stars for Your rating:: Will you recommend our hotel to others?

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