Blockchain Wallet User Survey (August 2015)

As one of our valued wallet users, your feedback is a critical piece of Blockchain’s ongoing commitment to providing best-in-class products that drive innovation across the Bitcoin software ecosystem . We truly appreciate your time and input.

All responses will be anonymized and kept confidential. Blockchain will never share your information with any external party.

1. What is your primary country of residence?

2. What is your gender?

3. What is your age?

4. What is your annual household income?

5. Which of the following best describes your current profession or industry?

6. How do you access your Blockchain wallet? Please mark all that apply.

Web browser
iPhone app
Android app

7. For what purposes do you own and use bitcoin? Please mark all that apply.

Purchasing goods and services online
Sending and receiving money for business-related transactions
Sending and receiving money with friends and family
Storing wealth outside my country’s domestic currency or banking infrastructure
Investing in bitcoin’s long-term value as an asset
Learning about the technology or building bitcoin-related software applications
Purchasing goods and services offline (in person / at a physical store)
Other (please specify): Please enter an 'other' value for this selection.

How many bitcoin transactions have you made over the past month? Please provide your best estimate.

Space Cell	0	1 to 5	6 to 10	11 to 25	26 to 50	Over 50
Sent
Received

Do you mainly use bitcoin for cross-border transactions or domestic transactions?

10.

On a scale from 0 to 10, how likely would you be to recommend Blockchain’s bitcoin wallet to a friend or family member?
(Note: 0 indicates "not at all likely", and 10 indicates "extremely likely" to recommend)

*This question is required.

0	1	2	3	4	5	6	7	8	9	10
0	1	2	3	4	5	6	7	8	9	10

11. Why or why not?

12. Please rate Blockchain's bitcoin wallet on each of the following:

Space Cell	1 = very poor, 5 = excellent
Security	Reset star selection 1 out of 5 stars for Security: 1 = very poor, 5 = excellent 2 out of 5 stars for Security: 1 = very poor, 5 = excellent 3 out of 5 stars for Security: 1 = very poor, 5 = excellent 4 out of 5 stars for Security: 1 = very poor, 5 = excellent 5 out of 5 stars for Security: 1 = very poor, 5 = excellent
Ease of use	Reset star selection 1 out of 5 stars for Ease of use: 1 = very poor, 5 = excellent 2 out of 5 stars for Ease of use: 1 = very poor, 5 = excellent 3 out of 5 stars for Ease of use: 1 = very poor, 5 = excellent 4 out of 5 stars for Ease of use: 1 = very poor, 5 = excellent 5 out of 5 stars for Ease of use: 1 = very poor, 5 = excellent
Reliability	Reset star selection 1 out of 5 stars for Reliability: 1 = very poor, 5 = excellent 2 out of 5 stars for Reliability: 1 = very poor, 5 = excellent 3 out of 5 stars for Reliability: 1 = very poor, 5 = excellent 4 out of 5 stars for Reliability: 1 = very poor, 5 = excellent 5 out of 5 stars for Reliability: 1 = very poor, 5 = excellent
Design	Reset star selection 1 out of 5 stars for Design: 1 = very poor, 5 = excellent 2 out of 5 stars for Design: 1 = very poor, 5 = excellent 3 out of 5 stars for Design: 1 = very poor, 5 = excellent 4 out of 5 stars for Design: 1 = very poor, 5 = excellent 5 out of 5 stars for Design: 1 = very poor, 5 = excellent
Customer service	Reset star selection 1 out of 5 stars for Customer service: 1 = very poor, 5 = excellent 2 out of 5 stars for Customer service: 1 = very poor, 5 = excellent 3 out of 5 stars for Customer service: 1 = very poor, 5 = excellent 4 out of 5 stars for Customer service: 1 = very poor, 5 = excellent 5 out of 5 stars for Customer service: 1 = very poor, 5 = excellent
Education Materials	Reset star selection 1 out of 5 stars for Education Materials: 1 = very poor, 5 = excellent 2 out of 5 stars for Education Materials: 1 = very poor, 5 = excellent 3 out of 5 stars for Education Materials: 1 = very poor, 5 = excellent 4 out of 5 stars for Education Materials: 1 = very poor, 5 = excellent 5 out of 5 stars for Education Materials: 1 = very poor, 5 = excellent

13.

Which of the following features would you like to see added to your Blockchain wallet? Please mark all that apply.

14. Do you have any additional comments or feedback to share with us?

15.

Please provide your email address if you are willing to participate in a follow-up phone interview or would like to receive news about user meetups and focus groups.

This question requires a valid email address.

Blockchain Wallet User Survey (August 2015)

Thank you for participating in this survey!