Personal Capital Credit Card Survey

Personal Capital would like to understand your preferences in credit cards and card rewards programs. We'd love to hear what you like so we can see if we can design something better. The survey should take no more than 10 minutes, and you'll be entered to win an iPad mini. Thank you for your participation!

1. In an average month, for purchases where credit cards are accepted, how do you pay? Please distribute your total spending between these different payment methods with the total adding up to 100%. *This question is required.

	Credit Cards
	Debit Cards
	Cash
	Checks
	Other
0 out of 100% Total

2. Which of the following describes how you pay your credit card bills each month? *This question is required.

3. What is the name of the credit card that you put most of your monthly credit card spending on? (e.g., American Express Gold Card, Chase Freedom, Marriott Mastercard, United Airlines Visa, etc.) *This question is required.

4. For this credit card, why do you prefer it to your other/previous cards? Select the top three reasons: *This question is required.

5. What type of rewards do you earn with this credit card? *This question is required.

Airline miles
Points
Cash back
Other travel rewards
Retail store rewards
I do not earn rewards
Other Please enter an 'other' value for this selection.

6. What is the interest rate on this credit card? *This question is required.

Please read the following description of a credit card that may be offered by Personal Capital and answer three related questions:

Personal Capital Visa Signature Credit Card

Rewards: Earn up to 3% cash rewards on up to $1 million in credit card spend, provided as a statement credit or a deposit to your Personal Capital account once a quarter:

3% for advisory clients with over $1 million invested with Personal Capital
2% for clients with less than $1 million invested with Personal Capital
2% for users who aggregate $100,000 with personal Capital's dashboard
1% for everybody else

Interest Rate: 5.99% - 19.99% interest rate depending on your credit score

Annual Fee: None

Foreign Transaction Fee: None

Enhanced Security Features

Real-time transaction alerts
Real-time authorization control (1)
Integratedcredit card information and servicing as part of Personal Capital's dashboard

Additional Perks

Car rental collision damage insurance
Extended warranty on products purchased
Mobile device insurance

(1) Real-time authorization control is a mechanism to alert you when a bank is considering rejecting a transaction to give you the opportunity to override the decision

7. On a scale, how likely are you to apply for this card if available? (0: definitely NOT, 10: definitely) *This question is required.

0	1	2	3	4	5	6	7	8	9	10
0	1	2	3	4	5	6	7	8	9	10

8. Why or why not? *This question is required.

9. On a scale, how likely would you replace your primary card with the above card? (0: definitely NOT, 10: definitely) *This question is required.

0	1	2	3	4	5	6	7	8	9	10
0	1	2	3	4	5	6	7	8	9	10

10. In selecting a card, rank the top three factors that are most important to you. *This question is required. Order the items from the following list. First select an item with the spacebar to show a menu of possible ranking positions. Next, click a ranking position to order it in the ranked list. Note the menu will display more ordering options as you add items to the ranked list.

Prestigious card
Good rewards
Accepted everywhere
Good customer service
Flexible payment options
Low interest rates
High credit line
Fraud protection
Trusted reputation
No annual fee

11. Is there anything else that you feel is important for us to know when designing a new credit card to improve your experience relative to existing cards?

12. What is your gender? *This question is required.

13. Which of the following best reflects your total household income, before taxes? *This question is required.

14. In order to enter in the drawing for an iPad mini, please submit your email address: This question requires a valid email address.

Personal Capital Credit Card Survey

General