MedVet Client Experience Survey

1. How likely is it that you would recommend MedVet to your family and friends? *This question is required.

	0	1	2	3	4	5	6	7	8	9	10
Extremely Unlikely	0	1	2	3	4	5	6	7	8	9	10	Extremely Likely

I was provided clear information about my pet's hospitalized stay, when I would receive updates, and visitation options and hours. *This question is required.

	0	1	2	3	4	5	6	7	8	9	10
Strongly Disagree	0	1	2	3	4	5	6	7	8	9	10	Strongly Agree

I received adequate communication about the cost of care. *This question is required.

	0	1	2	3	4	5	6	7	8	9	10
Strongly Disagree	0	1	2	3	4	5	6	7	8	9	10	Strongly Agree

The veterinarian contacted me daily providing updates on my pet's condition and medical care. *This question is required.

	0	1	2	3	4	5	6	7	8	9	10
Strongly Disagree	0	1	2	3	4	5	6	7	8	9	10	Strongly Agree

The veterinarian was professional, treated my pet and me with compassion, listened to what I said, gave clear advice about treatment options and answered all my questions. *This question is required.

	0	1	2	3	4	5	6	7	8	9	10
Strongly Disagree	0	1	2	3	4	5	6	7	8	9	10	Strongly Agree

The clinical team was professional, treated my pet and me with compassion, was proficient and knowledgeable, and kept me informed throughout my appointment. *This question is required.

	0	1	2	3	4	5	6	7	8	9	10
Strongly Disagree	0	1	2	3	4	5	6	7	8	9	10	Strongly Agree

Client services promptly greeted me, seemed warm and cheerful, and were available and supportive throughout my appointment. *This question is required.

	0	1	2	3	4	5	6	7	8	9	10
Strongly Disagree	0	1	2	3	4	5	6	7	8	9	10	Strongly Agree

The facility was clean, inviting, and pet friendly. *This question is required.

	0	1	2	3	4	5	6	7	8	9	10
Strongly Disagree	0	1	2	3	4	5	6	7	8	9	10	Strongly Agree