Thank you for using DivX software

1. Why did you uninstall DivX software? *This question is required.

2. What technical issues did you have? *This question is required.

Please enter an 'other' value for this selection.

3. What were you unable to do with DivX software? *This question is required.

Please enter an 'other' value for this selection.

4. Which types of files were you unsuccessful at using in DivX Software? (Choose all that apply) *This question is required.

5. Which type of device were you unable to stream videos to using DivX Media Server? (Choose all that apply)

6. Why did you originally install DivX software? Check all that apply: *This question is required.

To burn my videos to a DVD/CD or copy them to a USB drive
To convert my videos to DivX
To play my downloaded videos in DivX Player
To watch videos on a website that uses DivX Web Player
To watch a movie or TV show I bought online
To stream my videos from my computer to a nearby device
Other Please enter an 'other' value for this selection.

7. Did you try to get help or find a solution for your issue? (Choose all that apply) *This question is required.

Yes, I contacted DivX Support directly for help
Yes, I looked on the DivX Support site and/or DivX Forums to find a solution myself
Yes, I read user guides or watched video tutorials to find a solution for myself
Yes, I did an online search to find a solution myself
No, I didn\'t try to solve the problem or ask DivX for help

8. How satisfied were you with the help or self-help you used? *This question is required.

9. Which video converter will you use instead? *This question is required.

10. Which video player will you use instead? *This question is required.

11. Which media streaming software will you use instead? *This question is required.

Please enter an 'other' value for this selection.

12. Which new features would you like to see in an update to DivX Software? (Check all that apply) *This question is required.

13. How long have you been using DivX Software? *This question is required.

14. Would you like to participate in future DivX user surveys? *This question is required.

15. My email address is... (Please enter your email address if you want to participate in future DivX user surveys) This question requires a valid email address.

Thank you for using DivX software

Page One