Royal Mail Site Feedback

Important: We do not respond to individuals via this survey
If you need help or want to make a complaint visit our Contact Us page.

Help improve our website
Fill in this short survey to suggest something or tell us of a technical issue you had.

* Answer is required

I have a problem with: *This question is required.

My problem with the Royal Mail website is: *This question is required. (Please give as much detail as you can including)

what happened
when you experienced the problem
what you were attempting to do at the time
what pages you experienced the problems with

We do not respond to individual issues via this survey - If you need a response or want to make a complaint please visit our Contact Us page

If you had a problem finding a specific postcode or address then please enter it here.

This will help us identify and fix any problems you may have experienced.

If you have one, please tell us your tracking reference number.

This will help us identify and fix any problems you may have experienced.

If you are having a problem logging in, please enter your email address associated with your Royal Mail Account below. This can help us to try and resolve your issue.

My suggestion is: *This question is required.

Please let us know your thoughts on the Royal Mail website: *This question is required.

Please give us your feedback: *This question is required.

Some problems are related to the browser you are using to view the site. It can help us identify problems faster if you can tell us what browser you are using. *This question is required.

What browser are you using to view the site? *This question is required.

What operating system are you using? *This question is required.

To help us resolve your problem we may need to gather more information from you. Please provide your email address below to allow us to contact you.

What is the website address that we should look at?

Please tell us your thoughts: *This question is required.

We're sorry to hear that you have a problem with our services.

Please note we won’t respond to you based on your survey feedback. If you want us to respond to you or, wish to make a complaint please visit our Contact Us page. You can also visit the frequently asked questions in our Help Centre.

We're sorry to hear that you have a problem with our website.

Please note we won’t respond to you based on your survey comments. If you want us to respond to you or, wish to make a complaint please visit our Contact Us page. You can also visit the frequently asked questions in our Help Centre.

Royal Mail Site Feedback

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