Aite Group is committed to protecting your privacy and adopts best practices in compliance with appropriate privacy laws and regulations, including the EU General Data Protection Regulation ("GDPR") and The California Consumer Privacy Act (CCPA). We have developed this Privacy Policy to explain how we collect and use information that you provide via our web site,
www.aitegroup.com or when you register for our services or our events. Please review this Privacy Policy before you give us any information. By using our web site or registering for our services and events, you consent to the collection and use of your information as described in this Policy. Aite Group, LLC is the data controller and has its business registered in The Commonwealth of Massachusetts, United States of America. Our postal address is 101 Arch Street, Suite 501, Boston, MA 02110, USA. We can be reached by e-mail at
info@aitegroup.com or by telephone at +1.617.338.6050.
Sources of Information Capture Aite Group may collect certain information when an individual engages in the following activities:
- Provides information to Aite Group when establishing or maintaining an active customer account (i.e., subscriber account)
- Registers for use of this web site
- Registers to download the table of contents of featured reports
- Registers to download complimentary reports
- Signs up for email alerts
- Registers for Aite Group webinars or events
- Requests additional information about our products and services
- Seeks employment opportunities with Aite Group
In addition, Aite Group receives referrals from existing subscribers and users. Aite Group also collects or receives data from third parties, including, in some cases, publicly available directories, as part of our marketing and prospecting activities. This web site and the Aite Group services and events, in general, are designed for professionals and not intended for individuals under the age of 13 years old. We do not knowingly collect or store personal data provided by anyone under the age of 13 years old.
Information Aite Group Collects Aite Group collects and stores personally identifiable information that may include the following:
- Your name, business email address, phone, and postal address
- Job title and other professional details
- Company information
- Linkedin and Twitter information
- Billing details
- Information regarding your computer system.
For each visitor to this web site, our web server may automatically attempt to identify the user through a cookie set within your browser. This is done to provide access to the site. From time to time we may also track information, in aggregate, on pages and features that users access or view. The activity is collected and stored in our server's log files. Our email alerts utilize tracking technology that allows us to see how many newsletter e-mails are opened and the e-mail address of users who have clicked on a given email, feature or advertisement. We use this information for internal purposes to understand users' interest in our content. We may also set cookies to your computer to allow subscribers and users to store login information, set personalization, and navigate easily through the site.
How We Use Information We Collect Information collected about subscribers and users may be used by us and our affiliates and partnering third-party companies for the following purposes:
- To provide subscribers and users with the features of the site
- To enable us to provide the services and events you requested
- To personalize content and advertising
- To send you e-mail notifications about our services and events
- To perform statistical analysis of user behavior in order to measure interest in the various areas of our site (such as for product development purposes)
- To enforce our user agreement
- For audits
From time to time, we may make individual subscriber or user information available to carefully selected third parties (e.g., event sponsors) to send you information through e-mail or postal mail about their products or services. Please note that once your personal data is shared with third parties, their privacy policy, including information on how to opt-out in the future, will apply to your personal data.
Information Security We have implemented administrative, technical, and physical security measures to help prevent unauthorized access. Despite these measures, no data transmission over the Internet can be entirely secure, and we cannot and do not guarantee or warrant the security of any information you transmit via our web site or third-party applications. We make efforts to restrict access to information to only those employees, contractors, and agents who need such access in order to operate, develop, improve, or deliver our programs, products, and services. Please note that you are responsible for maintaining the secrecy of your credentials used to access any account or service with Aite Group, and you must report suspected unauthorized activity to us. You are responsible for the activity conducted with your credentials.
International Data Transfers This Web site is operated in the United States. If you are located in the European Union or elsewhere outside of the United States, please be aware that any information you provided to us will be transferred to the United States. By using our web site, participating in any of our services and/or providing us with your information, you consent to this transfer.
Access to Your Information and Data Subject Rights We believe it is important to give you choices about the use of your information. We will use your information as described in this Policy (or any other event- or service-specific Privacy Policy). If we want to use your information for a purpose not described in this Policy, we will first get your consent to do so. You can request access to the information we hold about you, ask us to correct any information that may be inaccurate, and/or ask us to block or delete such information and object to the processing of information (within the limits of applicable law). In situations where we process your information on behalf of our clients, we may refer the request to the relevant client and cooperate with their handling of the request, subject to any special contractual arrangement with that client. To access, correct, erase, or raise inquiries about your information in our possession, please email us at
privacy@aitegroup.com. We will respect your wishes not to receive marketing communications. If you gave us your email address to receive marketing communications, you can opt-out at any time by using the unsubscribe links or instructions included at the bottom of our emails. If you are a client, please note that we may continue to send you service-related communications regardless of any opt-out request. If you have any questions or concerns about the substance or implementation of this Privacy Policy, please contact Aite Group, LLC at
privacy@aitegroup.com or +1.617.338.6050.
Change to this Privacy Policy This Privacy Policy is subject to change. When we make any material change to this Privacy Policy, we will inform you by posting a notice on the home page of this site and by changing the date on this page noting when the Privacy Policy was last updated. Policy Last Updated: May 24, 2018